Right of withdrawal

Cancellation policy & cancellation form

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:

A. Cancellation policy (digital content)

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving a reason.

In the case of contracts for the delivery of data that is not on a physical data carrier and that is produced and provided in digital form (digital content), the cancellation period is fourteen days from the day the contract was concluded.

In order to exercise your right of withdrawal, you must send us (Eskadenia GmbH, Aumunder Heide 76, 28755 Bremen, Germany, e-mail: shop@estarta.de) a clear statement (e.g. a letter sent by post, fax or e-mail). -Mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

Exclusion or premature expiry of the right of withdrawal

The right of cancellation expires prematurely for contracts for the delivery of digital content if we have started to execute the contract after you have expressly agreed that we will start to execute the contract before the cancellation period has expired and you have confirmed to us that you are aware that You lose your right of withdrawal by giving your consent at the beginning of the execution of the contract.

B. Withdrawal Form

If you want to revoke the contract, please fill out this form and send it back.


Eskadenia GmbH
Aumunder Heide 76
28755 Bremen
Email: shop@estarta.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)



Ordered on (*) ____________ / received on (*) __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is on paper)


(*) Delete where not applicable